patient information

Making an appointment

radiology services, teal down arrow
To make an appointment at our Portland location, please call our office at (503) 251-6137. To make an appointment at our Oahu location, please call (808) 263-5166. We are open Monday through Friday from 8:00 am to 5:00 pm. If you are a physician, please fax the referral order to (503) 261-6058 (Portland) or (808) 263-5167 (Oahu).

What to expect

We offer hundreds of diagnostic and interventional radiology services. Each procedure will differ slightly on requirements so please check under Procedures & Services or Interventional Radiology to see details on your procedure.

In general, expect to arrive at least 30 minutes before your appointment start time to fill out the necessary paperwork. Dress comfortably and avoid bulky clothing or jewelry depending on your scan. If you have any additional questions, please do not hesitate to call us at (503) 251-6132 in Portland or (808) 263-5166 in Kailua.

Insurance

Below are lists of accepted insurance companies at all of our locations.
Portland
  • AARP Medicare Complete (United Health Care)
  • Adventist Health Employee Health Plan
  • Aetna
  • Blue Cross/Blue Shield of Oregon
  • Care Oregon
  • Cigna
  • Coventry First Health
  • FedMed
  • First Choice Health/Healthcare Direct
  • Health Share of Oregon – OHSU Health Services
  • Great West Healthcare
  • Health Net
  • Healthcare Resources NW
  • Humana Medicare Advantage
  • Marquis Advantage (AgeRight Advantage)
  • Medicaid
  • Medicare
  • MHN (Managed Healthcare Northwest)
  • Moda
  • MultiPlan – PHCS
  • PacificSource
  • Regence BCBS of Oregon
  • Three Rivers
  • Tricare/Champus
  • UnitedHealthcare
  • Worker’s Compensation
Hawaii
  • Hawaii Correctional Health – P&S

  • Hawaii Electric WC

  • Hawaii Employers Mutual Ins Co

  • Hawaii Laborers Pacific Admin

  • Hawaii Medicaid

  • Hawaii Senior Medical Group

  • Hawaii State Hospital

  • Hawaii Youth Correctional Facility P&S

  • Alohacare

  • HMA Hawaii

  • HMAA – Hawaii Mgmt Alliance Assoc-2

  • HMSA BCBS Medicare Plan

  • HMSA FEP

  • HMSA PPO Blue Card

  • HMSA Quest

  • Inland Empire Health Plan

  • Island Insurance

  • Island Insurance WC

  • MDX Hawaii Queens Health Care Plan

  • Ohana Medicaid

  • Ohana Medicare

  • Proservice Hawaii WC

  • Safeway Hawaii WC-P

  • State of Hawaii WC

  • University Health Alliance

  • Waimanalo Health Center

  • Yamhill Community Care

  • City of Hawaii WC

  • DOE Hawaii WC

  • First Insurance Co of Hawaii

  • Hawaii Community Health Alliance

  • Kaiser Permanente Hawaii

  • Island Hospice

  • Legacy of Life Hawaii

  • Medicare Part B Hawaii

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Frequently Asked Questions

What is radiology? / What is a radiologist?

Radiology is the interpretation of the body’s organs, soft tissues, bones, and internal structures to diagnose disease or injury. A radiologist is a medical doctor who utilizes medical imaging to interpret images for diagnosis and treatment. A radiologist has completed 10 years or more of training including medical school, a residency in diagnostic radiology and often a fellowship in a radiology subspecialty. All of our radiologists are board certified by the American Board of Radiology and participate in continuing medical education every practice year.

How do we bill for services?

You will receive two bills for your radiology services. One will be from the hospital for the equipment, technologist’s time, and supplies needed for your visit. The second will be from DRPC for the radiologist who performs, interprets and reports your study or procedure to your referring physician. If you provided insurance information, we will bill your insurance for you, and you will receive a bill for the portion your insurance does not pay.

How can I pay my bill?

You may pay by check, by phone at (888)793-3525, or by credit card online at our site via the “Pay My Bill” button at the top of the page. If you have any questions, you can speak to a billing representative from 8:00 am to 5:00 pm PST. After hours, please use our online portal to ask a question, or leave a voicemail and someone will return your call.

Do you have other online resources?

For more information about the type of study your referring physician has ordered for you you can visit:

What is your connection with Adventist Health?

You may have noticed that we mention Adventist Health throughout the website. We are an independent practice of hospital-based radiologists serving the patients of the Adventist Health System in both Oregon and Hawaii. We are a collaborative partner with the hospitals we serve ensuring patients receive compassionate, high quality, and consistent imaging care.

What is SAFIRE Software Technology?

SAFIRE stands for Sinogram Affirmed Iterative Reconstruction, a radiation dose reduction technology providing up to 60% dose reduction as well as better image quality.

Adventist Health Portland

10123 SE Market Street
Portland, Oregon 97216
503.251.6137

Adventist Health Castle

640 Ulukahiki Street
Kailua, Hawaii 96734
808.263.5166

Gresham Imaging Center

831 NW Council Drive
Gresham, Oregon 97030
503.251.6137

Clackamas Medical Plaza

10151 SE Sunnyside Rd Ste 100
Clackamas, Oregon 97015
503.251.6137

Mid-Columbia Medical Center

1700 E. 19th Street
The Dalles, Oregon 97058
541.296.7251

QUICKLINKS

Interventional Radiology

SCHEDULING & BILLING

Oregon: 503.251.6137

Hawaii: 808.263.5166

Billing: 888.793.3525

PARTNERS

Adventist Health Portland

Adventist Health Castle

OHSU